Hussein F Fdu

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Tradovate credentials

I can not log in anywhere my credentials are not accepted in any platform that accepts Traci are what is happening

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Preferred solution: My account

Resolved
jiderson s

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Resolved: Vous avez bloqué mon compte PA

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Apex Trader Funding - Vous avez bloqué mon compte PA
Apex Trader Funding - Vous avez bloqué mon compte PA - Image 2

Je été payé monpte PA le 31 Mars

Vous retirez l'agent sur mon compte et vous le désactiez

Je veux que vous le reactivez pour moi s'il-vous-plaît

PA-APEX-1267**-**

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Pros:
  • Beaucoup
Cons:
  • Pas beaucoup

Preferred solution: Débloquez mon compte PA

User's recommendation: Je veux que vous débloquez mon compte

Brady E Wrc

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Billing address

Apex Trader Funding - Billing address
Apex Trader Funding - Billing address - Image 2
Original review updated Apr 12, 2024

Trying to fix my billing address I have purchased multiple accounts with you guys more than 10 I was just funded and I blew one of my accounts and Im trying to get another one but its saying my billing address is wrong and I looked and I accidentally put the address I live in now instead of the one that is connected to my debit card that I have been paying with so if we can do anything about it, I would appreciate that please Ive been calling and left messages. Please get back to me as soon as possible. Im trying to get back to being funded.

I passed a performance account and recently failed it this is the primalraly reason im trying to get back to being funded

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Preferred solution: change of billing address and to purchase a account.

Barnard Vrj

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Payment issue

Apex Trader Funding - Payment issue
Apex Trader Funding - Payment issue - Image 2

i just attempted to reset an evaluation account (300k)

the payment (50$) was successful but the software payment

says that therev is a problem about non matching addresses

on the profile customer and the credit card information !

4.00 PM on bank account screenshot are on french european time !

by the way i didn't change or touch any thing on my APEX profile !

thank you !

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Preferred solution: issue fixed hopefully !!!

cole t Bcp

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Verified Reviewer

Messed up my SSN on my funded account when logging in

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Hi, I have five accounts through Apex. I just got them all funded and paid for, but I think when I was inputting my SSN, I mistakenly clicked a few wrong numbers on two of the accounts.

Now it won't let me connect to my live account, and I think that might be why.

I hope you can help me fix this. Thank you.

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Preferred solution: just to fix my ssn and get my live accounts working

User's recommendation: read everything all the way through

Anonymous
map-marker Middletown, Connecticut

Payment cases

I was told i would be received a refund for when they're system overcharged me multiple times for a reset and I have yet to receive the refund.

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User's recommendation: use a credit card

Oscar C Gof

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How is possible that with out ask a client you guys take a money from the bank account. I purchased a one month subscription not to do it every month

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Apex Trader Funding - How is possible that with out ask a client you guys take a money...

I want cancel this payment that this company take out of my bank. I didn't request to continue trading with this company.

How is possible that they take the money out of my account when I just pay for one month.

Is insane they not even send a notification about what they gonna do. Thats really fraudulent.

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Loss:
$187
Pros:
  • Costumers services
Cons:
  • Most complicated prop firm to do trading

Preferred solution: Full refund

User's recommendation: I don’t recommend this company

Anonymous
map-marker Las Vegas, Nevada

702208****

Apex Trader Funding - 702208****
Apex Trader Funding - 702208**** - Image 2

My account apex 80689 . Im dont like Customers service not good.Im a customer of Apex .

Before I really liked this company. But they made me so disappointed.they asked me to send a video. Picture . Information and all accounts PA .I sent them a lot .

But they answer me . I just asked them to consider and approve it for me .

And I can continue with Apex ? I am customer buys account a lot .

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Wladimir N

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Verified Reviewer
| map-marker Colorado Springs, Colorado

Tradovate demo account has been disabled due to inactivity

I have 4 Apex accounts active and when I log in using Tradovate, I can see them but cannot see any charts. For example when selecting ES, I used to see all the candles in the chart but now I just get an empty chart with no candles.

I can still see the DOM but that's it. Please help me.

Thanks!

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Resolved
Annette C Cuj

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Resolved: They never respond to my messages

Apex Trader Funding - They never respond to my messages
Apex Trader Funding - They never respond to my messages - Image 2

When I signed up to the company they didn't put any restriction because they allowed me from the country I reside, after spending more than $10,000 in purchasing and resetting evaluation accounts they then ask to verify my ID, I did verify my ID with my country of origin ID then they ask for an ID of where I reside, I got my Driver's license and then once I tell them I have it they don't allow me to verify again while I have 4 funded accounts 3 of 250k and 1 of 300k that I have more than $30,000 US profit on each. They never tell me what to do and never reply to my tickets.

I keep trading because I have a contract with apex trader funding, I hope they allow me to verify my ID and continue to trade as I spent a lot of money on their company. They even charged my card $1,000 more for unnecessary accounts that need to be renewed and I thought I would have been cancelled them before renewal but they disable my accounst , keep charging me and I am still trading.

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Loss:
$10

Preferred solution: I would like to get my account verify and keep working

Vincent C Quu

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Impossible de se connecter en compte reel

Apex Trader Funding - Impossible de se connecter en compte reel

Bonjour

Dès que je vais sur le site tradovate pour valider le compte en réel

Je coche compte individuel

Et j ai le message suivant : impossible de démarrer une nouvelle demande d adhésion : access is denied

Pouvez vous m aider à retrouver mon compte

Merci d avance

Vincent

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Loss:
$17

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Seattle, Washington

Why my balance hasn't updated

My daily account balance updates EVERYDAY by 6pm est. I finally made enough to secure a payout and of course today my balance hasn't updated. I call customer service and of course they are closed.

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ibrahim j Bjr

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Verified Reviewer

Worst customer support i have ever experience

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no direct contact between customer and support team. and even you submit a message, it will take few days before you get a reply that usually is unhelpful.

poorly guiided instructions when it comes to setting up platforms. ninja trader or tradovate.

in all honesty apex trader review seems tpo be more interested in making money inspite of lack of genuine and competent customer support. TOTAL SCAM

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Loss:
$37
Pros:
  • Great discount
  • Great platform
Cons:
  • Lack of customer support
  • We do not need robots

Preferred solution: Full refund

User's recommendation: make

Anonymous
map-marker Meridian, Mississippi

Close the position

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Never received a call back or a email to address the issue that I was having with the copier when I place a trade

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Antonio M Awy

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Verified Reviewer
| map-marker Brampton, Ontario

Auto liquidation after 1 trade loss

support@***.com

I am getting a message now stating my trades are being rejected due to a set liquidation.

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Tyrone F Zvl

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Verified Reviewer

My account subscription is cancelled

Apex Trader Funding - My account subscription is cancelled

I can't trade because you guys took my subscription away my apex account doesn't have active data market away more why is that

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Loss:
$50

Preferred solution: My market data needs to be active

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